Shipping & Delivery Policy
Shipping Policy:
Thank you for choosing Stunt Truck as your preferred remote control car store. We are committed to providing you with the best shopping experience, including efficient shipping services. Please take a moment to review our shipping policy for a clear understanding of how we handle order processing and delivery.
We use fantastic couriers, including: FedEx, DHL and USPS depending on your location and the fastest available service.
Order Processing Time:
All orders placed on our website will be processed within 1-2 business days from the date of purchase. Our dedicated team works diligently to ensure that your order is carefully prepared and ready for shipment as quickly as possible.
Delivery Timeframes:
The delivery time for your order may vary depending on the availability of stock and the destination of your package. If the items in your order are available in our USA warehouse, you can expect to receive your package within 5 working days from the date of dispatch.
However, please note that most deliveries typically fall within the range of 7-12 days from the time of placing the order.
While we strive to deliver your products promptly, shipping times may be subject to occasional delays due to unforeseen circumstances such as weather conditions, customs clearance procedures, or high-demand periods.
Order Tracking:
All orders are shipped with a unique tracking number, so you can track your order at every step of its way to you!
We want you to stay informed about the status of your order at all times. As such, we provide a "Track My Order" page on our website. Once your order has been dispatched, you will receive a tracking number via email, which you can use to track your package's journey until it reaches your doorstep.
Split Shipments:
In some cases, your order may consist of multiple items that are available in different warehouses. To expedite the delivery process and ensure you receive your products as soon as possible, we may opt for split shipments. Rest assured, you will receive all items ordered, even if they arrive in separate packages.
Contact Information:
We value open communication with our customers. If you have any questions, concerns, or need assistance regarding your order or shipping, please do not hesitate to contact us at contact@stunt-truck.com. Our support team will be happy to assist you promptly.
In conclusion, we strive to make your shopping experience with Stunt Truck enjoyable and hassle-free. Our shipping policy ensures that your orders are processed swiftly and delivered in a timely manner. Thank you for choosing Stunt Truck, and we look forward to serving you with exceptional products and services.
Please note that this shipping policy is subject to change at our discretion. Any updates to the policy will be duly communicated to our customers. Last updated on [02/08/2023].
Your satisfaction is our top priority and because of this, we offer a 30 day money back guarantee on all of our products.